Description

The NKBA fielded a special benchmark survey among members from March 18 to 24 to determine the initial impact of COVID-19 on the residential kitchen and bath industry. The nearly 1000 respondents included designers, building/construction professionals, manufacturers and those in retail/sales. Responses were divided by segment since the impact and challenges differ by group. The goal was to provide a snapshot of member sentiments on this evolving situation.
Topics in the Benchmark Sentiment Survey: Special COVID–19 Edition include:

Ratings by Segment on Overall Business Impact
Top Measures Taken/Considered by Manufacturers
Key Factors Impacting Manufacturers
Additional Comments/Concerns by this Segment
Percent of Designer/Builder Projects Delayed/Cancelled
Proactive Measures Taken by Designers/Builders
Key Factors Impacting Designers/Builders
Additional Business Challenges by this Segment
Percent of Retailor Projects Delayed/Cancelled
Proactive Measures Taken by Retailers
Key Factors and Additional Challenges Impacting Retailers