Dal-Tile - San Jose

Design Service Center Consultant at Dal-Tile - San Jose

San Jose, CA · Full-time
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Job Description

Major Functions and Scope: Creates designs and utilizes Auto-CAD Project Management and creates drawings to present interior room/building designs and proposals for customers, designers, and clients. Serves as a professional designer resource for other team members. Researches and monitors industry design trends to sharpen skills and keep current. Provides interior design consultation, tile and stone selection advice, and project development/support ensuring the completion of selection/sales for customers including Architects, Designer, Builders, Remodelers, as well as walk-in customers. Effectively communicates back to our “direct” customers, when appropriate, the selections, to ensure tracking/follow up and closing of all aspects of the sales transactions. Maintains detailed customer records including selections and sales sheets. Takes full ownership of the showroom. Works with Marketing for proper merchandising of showroom, including new product launches and drops. Logs all client visits, and detailed customer preference and selection notes. Hosts showroom tours for architects, designers, builders, and customers. Makes outside sales calls as needed to develop clients and grow business. - Plans and hosts events to drive customer sales. Minimum of 1 per quarter. - Immerses in the Design/Architectural community by attending minimum 8 industry and trade events per year. - Closes sales for own specified projects or passes project to the appropriate team member. Follows up on sales leads with direct customer and influences customers experience to impact buying decision. Presents 3rd party products to customers incorporating in complete room selection. Maintains contact with suppliers to keep current on design and product options. Facilitate with customer. Manage order and inventory of samples. Performs other duties as required.