What You Will Learn
Stop letting initial consultations turn into free design sessions. In this webinar, you’ll learn how to lead the conversation with confidence, gather the information you really need, and position yourself as the expert from the very first meeting. Rebecca West, seasoned designer and business coach, will share 10 strategic questions that uncover your client’s true goals, build trust, and set the stage for a smooth project — all without giving away free advice.
Leave this session ready to run consults that win clients faster, with less second-guessing and no scope-creep surprises.
Learning Objectives:
- Learn how to lead the conversation (not just take notes).
- Gather the right info without giving away free design advice.
- Inspire confidence and position yourself as the expert.
Featured Presenter
Rebecca West
CEO, Seriously Happy Coaching & Consulting
With two decades of experience leading Seriously Happy Homes, Rebecca West is a sought-after industry expert known for designing happy homes for everyday people—rather than focusing on the wealthy 1%. You may have seen her regular appearances on New Day Northwest, her features on Seattle Refined or at Ignite, or found her mentioned in Success Magazine, Seattle Magazine, and more.
After closing her design studio and moving to Paris, Rebecca shifted her focus to coaching the next generation of designers. As a business coach and sales strategist, she teaches designers how to master their marketing, set professional boundaries, and create systems that keep projects on track. With an approachable-but-focused coaching style, Rebecca helps designers get paid for their expertise, not just for selling products or managing projects.
Rebecca regularly teaches with NKBA, serves on the board of Heritage Design School, and hosts the podcast Stuff Interior Designers Need to Know. But she’s not all business—Rebecca can’t resist a costume party or a cat video, enjoys sipping whisky, and loves a great thunderstorm! Find her at
seriouslyhappy.com or follow her adventures and advice on Instagram at @beseriouslyhappy.
CEU Requirements
To earn a CEU for watching this webinar on-demand, complete the quiz below and notify our CEU department for credit: [Link]
Disclaimer: This quiz will be available after the webinar airs. We only offer two opportunities to take the quiz for CEU credit.
