What You Will Learn
Remodeling is stressful and addressing client concerns can monopolize your time and energy. Learn how to manage client expectations, from the first meeting to the final walk-thru, how to build trust and articulate the process efficiently, to eliminate surprises and a produce a successful project.
Learning Objectives:
- Learn what questions to ask to build rapport and trust.
- Learn how to articulate your design process and control the narrative.
- Learn how to set goals with client buy-in and communicate effectively.
Featured Presenter
Elizabeth Lord-Levitt, CMKBD
Founder & Principal Designer, Built4Design Residential Academy LLC
Specializing in residential design and construction, Elizabeth’s youthful and energetic approach to her projects has resulted in award-winning kitchen and bath designs. From first-time homeowners to high-profile clientele, Elizabeth strives to exceed customer expectations, no matter the size of the project or the cost of the job.
Elizabeth has an extensive background in the remodeling industry. As the lead designer for a highly regarded Design-Build firm. Having graduated with a master’s degree in real estate and construction management from the University of Denver, she applies her construction knowledge to her designs, resulting in completed projects that are not only inspiring and impactful, but practicable and obtainable.
She has attained the CMKBD certification and two specialty badges from the NKBA, designating her as a “Floorplan and Specification Specialist” and “Remodeling Specialist”. Elizabeth is also a “Certified Living in Place Professional “ through the Living-In-Place Institute. She is also the founder of Built4Design Residential Academy LLC, an education company that specializes in curated construction content for interior designers and real estate professionals through eCourse, workshops and presentations.
She lives in Denver with her husband, two daughters, Betty and Lucy, and a bernedoodle named Lewis. Originally from Seattle, she moved to Denver for graduate school and never left!
