What You Will Learn
“From first meeting to final photos, trust is the secret sauce behind every smooth, successful project. Designs turn out better, deadlines get met, and budgets get followed — when interior design clients TRUST their designer and do what they say.
But for clients to follow a designer’s lead, they have to trust the designer’s skill, experience, and intentions. That trust is earned, and the secret ingredient is your leadership.
In this webinar, let’s talk about how to win your clients’ trust! Whether you’re dealing with second-guessing clients, ghosting leads, or just want to attract better clients and projects from the start, this webinar will help you turn “I don’t know…” and “Let me think about it…” into “I trust your opinion” and “Yes, let’s do it!”
Learning Objectives:
- Key milestones (from first interactions to final photos) that build trust.
- Surprisingly easy ways designers accidentally destroy trust.
- Why trust is your most powerful (and profitable) tool — and how to start building it TODAY.
Featured Presenter
Rebecca West, CEO of Seriously Happy Coaching & Consulting
With two decades of experience leading Seriously Happy Homes, Rebecca West is a sought-after industry expert known for designing happy homes for everyday people—rather than focusing on the
wealthy 1%. You may have seen her regular appearances on New Day Northwest, her features on Seattle Refined or at Ignite, or found her mentioned in Success Magazine, Seattle Magazine, and more.
After closing her design studio and moving to Paris, Rebecca shifted her focus to coaching the next generation of designers. As a business coach and sales strategist, she teaches designers how to master their marketing, set professional boundaries, and create systems that keep projects on track.
With an approachable-but-focused coaching style, Rebecca helps designers get paid for their expertise, not just for selling products or managing projects.
Rebecca regularly teaches with NKBA, serves on the board of Heritage Design School, and hosts the podcast Stuff Interior Designers Need to Know. But she’s not all business—Rebecca can’t resist a costume party or a cat video, enjoys sipping whisky, and loves a great thunderstorm! Find her at seriouslyhappy.com or follow her adventures and advice on Instagram at @beseriouslyhappy.
