Remodeling Manager at Home Comfort Services, Inc

Niles, IL · Full-time
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Job Description

Work Hours: Monday- Friday 7:00am-4:00pm or as needed Primary Job Function: To manage the entire remodeling division and the jobs they are working on while representing the value and integrity of the company. This is an At Will position, paid salary as an exempt employee Support: • Second in line to PM-Tradesmen- ability to perform daily tasks and finished product- efficiently and of highest standard • Project Manager- ability and willingness to manage and lead PM as he directs each job and the pertaining details on each site • Sales- ability and willingness to support facility sales efforts- keeping processes and procedures intact, tasks on time and customer being taken care of Staff: • Answer calls and questions from your team • Trainings • Respond to and record incidents • Review and respond to weekly reports • Be available for field support in case of an urgent matter or training needed Software: • Perform daily WO check following company procedure Vendors/Subcontractors: • Maintain relationships with our vendors/subs • Compile best pricing from vendors/subs Purchasing: • Daily sales needs • Future needs • Truck needs Inventory: • Warehouse • Trucks Customer Service: • OWN each email to be sure it is answered and answered during that day • Return calls of disgruntled customers • Apply for and receive permits • Handle warranty issues • Immediately create change orders, get acceptance and money • Make sure billing is being done ASAP Scheduling: • Make sure new jobs get scheduled • Make sure selections are done on time and completely • Make sure existing jobs are progressing as they should be • Make sure we have a full schedule 1 week in advance Profitability: • Job Costing • Tradesmen profitability • Be the emergency runner as needed • Managing returns Remodeling Manager reports directly to the company President and Vice President. Remodel Manager Key Performance Indicators (KPI’s): 1. Jobs are schedule and have permits ready while maintaining communication with customer 2. Orders are placed early enough to prevent delays 3. Vendor relations are maintained for best product pricing 4. Jobs are profitable 5. Team is healthy
Job Type
Niles, IL
6 months ago